Help & support

Contact us

Questions, bugs, account problems or feedback: we're a small team and read every message. Most replies go out within two business days.

[email protected]

Report content or a person

  • On a post, comment or profile, open the ••• menu and choose Report. Reports go to Project Credo and to the board's admins (child-safety and intimate-image reports go to Project Credo only).
  • Think a Citation Check result is wrong? Email [email protected] with a link to the post and we'll review it. How Project Credo uses AI
  • To stop seeing someone, choose Mute or Block from their profile's ••• menu. You can undo either in Settings.
  • The Community Guidelines say what isn't allowed. We review reports every day and remove content and accounts that break them.

Anything that involves a child's safety: report it in the app and email [email protected]. You can also report to the NCMEC CyberTipline. Our Child safety standards explain how we handle these reports.

Remove intimate images shared without consent

If someone posted an intimate image or video of you without your consent, including one made or altered with AI, you can ask us to remove it. You don't need an account.

We remove valid requests within 48 hours, along with any copies we find.

Request removal

Or email [email protected] with links to the images, a statement that they were shared without consent, and your name.

Your account

Delete your account

  • On the web: Edit account › Delete account.
  • Can't sign in? Email [email protected] from the address on the account and we'll delete it for you.

Deletion starts with a 14-day grace period: you're signed out everywhere right away, and signing back in within 14 days cancels it. After that we delete your profile, followers, bookmarks, votes, notifications and search history, and remove your name from what you posted. Backups roll off within 90 days.

Copyright

To report material that infringes your copyright, follow the Copyright policy and send the notice to our designated agent at [email protected].

Terms and policies

Project Credo is operated by PROJECT CREDO LLC.